At Penpal, we take great pride in offering a carefully curated product that meets the highest standards of quality and performance.

Thanks to our rigorous selection process and consistently positive customer feedback, returns have been exceedingly rare.

In the exceptional cases where issues have occurred, we’ve offered full refunds as a gesture of goodwill, something our customers have sincerely appreciated.

That said, please note that we do not accept returns. By placing your order, you acknowledge and agree to this policy.

If you need assistance, our support team is always here to help.

ABOUT US

info@penpalsmartpen.com